فرصت های شغلی - پادرو | Podro

داستان پادرو

پادرو قدم‌های اولش رو وقتی برداشت که یک تیم دو نفره بود، ایده متفاوت‌مون باعث شد قدم‌هایی رو برداریم که تاحالا برنداشتیم و جایی بریم که تا حالا نرفتیم. بعد از تیم اولیه شاید خیلی‌ها که به پادرو ملحق شدن، توی ذهن‌شون این جمله گذشته باشه که «چه ایده باحالی، حتما دنیای متفاوتی داره!» بله، دنیای پادرو با همه فرق داره. این دقیقا چیزی بود که بنیانگذاران پادرو بهش فکر می‌کردن «دنیایی متفاوت، برای تجربه‌های متفاوت» البته این ایده تا امروز با چالش‌های مختلفی همراه بوده حتی حل کردن بعضی‌هاشون خیلی سخت و نفس‌گیر بوده! ولی باوجود این مسائل ساختن رو انتخاب کردن چون این چالش‌ها ارزشش رو داشته.

البته ساختن استارتاپ همیشه با چالش همراه بوده درست مثل سفرکردن به جایی که مکانش روی نقشه مشخص شده اما تابه‌حال کسی اونجا نرفته؛ یعنی مسیر مطمئن و شفافی برای رسیدن به مقصد وجود نداره و باید برای شرایط سخت‌تر از حد انتظار آماده بود و در نهایت کوتاه‌ترین و مطمئن‌ترین مسیر رو انتخاب کرد. درست مثل مسیری که برای رفتن به دنیای پادرو انتخاب کردیم.

این داستان ما بود؛ اگه شما هم به این‌طور سفرها علاقه دارین با یک نقشه با ما همراه بشین. البته به شرطی که قوانین آدم‌های ماجراجو رو بدونین!

مشاهده بیشتر

فرهنگ سازمانی

دنیای پادرو با جسارت و کشف ایده‌های جدید ساخته شد. ایده‌هایی از جنس کمک کردن به بقیه افراد جامعه برای کم کردن باری از دوش همدیگه، به همین خاطر ریسک بخشی از پادرو شده. ما از تصمیم‌های جسورانه حمایت می‌کنیم و از موفقیت‌ها و شکست‌ها درس می‌گیریم تا کنار هم با احترام به نظرات همدیگه پیشرفت کنیم؛ چون به هم اعتماد داریم. برای همین روحیه‌ی‌ جنگجویی بخشی از ماست تا تو محیطی پر از چالش‌های لذت‌بخش با پاسخگویی و عمل به تعهدات‌مون در کنار هم رشد کنیم و کنجکاوی انرژی‌ای هست که راه‌مون رو روشن می‌کنه، ما قدردان این انرژی هستیم.

شایستگی‌های پادرو

هدف گرایی و توفیق طلبی

با مشخص ‌سازی اهداف و برنامه‌ریزی هدفمند به سمت ارزش‌های کسب‌وکار قدم برمی‌داریم.

قدرت حل مساله

مسائل را با بینش درست و در نظر گرفتن ابعاد مختلف مورد بررسی قرار می‌دهیم و بهترین راه‌حل را برای آن‌ها پیدا می‌کنیم.

مهارت های ارتباطی و تعاملات

با در نظر گرفتن پیام و هدف طرف مقابل ارتباطی سازنده برقرار می‌کنیم و توافقی درست انجام می‌دهیم.

توسعه مداوم خود و یادگیری

با شناخت خود به‌طور مداوم به دنبال یادگیری و توسعه مهارت‌های خود هستیم.

مسئولیت پذیری و پاسخ گویی

به تمام تعهدات و مسئولیت‌های خود پایبند هستیم و با وجود مشکلات، وظایف خود را می‌پذیریم.

کار تیمی

تعامل و انعطاف در نظرات و اقدامات را بخشی اصلی در تیم می‌بینیم تا در کنار افزایش اعتماد اعضا، نتیجه‌ی کار تیم با موفقیت همراه باشد.

پادرو از زبان همکاران

مدیر داخلی

(کار تیمی)

پویان می‌گه: اوایل که اومده بودم حجم کاری زیادی داشتم ولی به مرور به‌خاطر نظم واحد، فشار کاری کنترل شد. اینجا حس صمیمیت و اعتماد بین افراد تیم وجود داره تا بتونیم تصمیم‌گیری کنیم. می‌شه گفت این آزادی عمل به پیشرفت ما کمک می‌کنه. اینجا همگی به همدیگه کمک می‌کنیم و راه‌حلی مناسب برای مشکلات مطرح می‌شه.

کپی‌رایتر

مسئولیت پذیری و پاسخگویی

رعنا می‌گه: می‌دونین چی باعث می‌شه هر روز صبح بیام سرکار؟ چون می‌دونم کار کردن تو پادرو می‌تونه به کسب‌کارهای اینستاگرامی کمک کنه و این حال خوبیه برای ادامه دادن و رشد کردن.

موشن گرافیست

توسعه مداوم و یادگیری

مینو می‌گه: خلاقیت تو کار من خیلی مهمه، اینکه بتونم زمانی رو به پیشرفت و یادگیری اختصاص بدم باعث می‌شه، عملکرد بهتری داشته باشم؛ خوشبختانه تو پادرو فضا برای یادگیری وجود داره و دست‌مون تو خلاقیت بازه.

مدیر مارکتینگ

ارتقا عملکرد تیم

حامد می‌گه: به نظر من چیزی که باعث رشد هر تیمی می‌شه شناخت توانایی اعضاست. اینطوری می‌تونیم کمک کنیم هر فرد به نسخه‌ی بهتر خودش تبدیل بشه، به نظرم هدف اصلی هر تیمی همینه.

بیزینس اونر پادروشاپ

دانش و مهارت فنی

سینا می‌گه: باور داشتن به قابلیت پادروشاپ به من کمک می‌کنه بتونم هرروز راه‌های جدیدی رو برای کمک به کسب‌وکارها پیدا کنم.

در پادرو چه می‌گذرد

مزایای کار در پادرو

  • کار در محیط صمیمانه و حرفه‌ای
  • ساعت کاری منعطف
  • چالش‌های جذاب
  • فرصت رشد و یادگیری
  • بیمه تکمیلی
  • میان وعده و صبحانه

فرصت‌های شغلی

برای ارسال رزومه، آدرس ما اینجاست!

career@podro.com

فنی

Job Summary:

We are looking for a Senior Backend Developer to join our team. You will be responsible for designing and developing scalable and high-performance backend systems using Golang. You will work closely with our frontend developers to ensure that our systems are fast, reliable, and easy to use.

Responsibilities:

  • Design and develop scalable and high-performance backend systems using Golang
  • Work with frontend developers to ensure that our systems are fast, reliable, and easy to use
  • Write clean, maintainable, and testable code
  • Develop and maintain RESTful APIs
  • Develop and maintain microservices
  • Develop and maintain data pipelines
  • Continuously improve the performance, scalability, and reliability of our systems

Requirements:

  • Bachelor’s degree in Computer Science or related field
  • 5+ years of experience in software development
  • Strong proficiency in Golang (at least 2 years experience)
  • Experience with developing RESTful APIs
  • Experience with developing microservices
  • Experience with developing data pipelines
  • Experience with developing monitoring and alerting systems
  • Experience with SQL and NoSQL databases
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Problem-solving skills to find innovative and smart solutions for new challenges.
  • Familiarity with service-based Architectures

Send CV

Job summary:

Podro is looking for a humble Scrum Master who has excellent knowledge of the scrum framework, with all its artifacts and techniques and has the ability to coach our software development team to improve the efficiency of the team.

Responsibilities:

  • Managing the scrum process in Agile methodology
  • Organizing and facilitating the sprint planning meeting
  • Arranging retrospective, review, and daily stand-up meetings
  • Assisting product managers to make the product backlogs in a good shape and make them ready for the next sprint.
  • Facilitating internal communication and effective collaboration
  • Solving conflicts and removing obstacles
  • Ensure deliverables are up to quality standards after each sprint

Requirement:

  • At least 3 years of experience in a scrum master role.
  • Good Knowledge of agile methodology and its frameworks.
  • Expert in coaching team to follow agile.
  • Good knowledge of Scrum theory, rules, and practices.
  • Familiar with software development processes and procedures to understand the team’s needs.
  • Good knowledge of Agile techniques such as the definition of done, user stories, velocity, backlog tracking, burndown metrics, automated testing, backlog refinement, continuous Integration.
  • Strong communication Skills
  • Problem Solving and Conflict management skills

Send CV

Job Summary:

We are looking for a Senior QA Test Specialist (manual testing) to join our team. You will be responsible for ensuring that our software products are of the highest quality and meet the needs of our customers. You will work closely with our development team to identify and resolve issues before they are released to production.

Responsibilities:

  • Design test plans, scenarios, or procedures.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Document test procedures to ensure reliability and compliance with standards.
  • Helping with bug detection, tracking and fixing
  • Conducting product testing after its presentation.
  • Participate in design reviews to provide input on testability of functional requirements
  • Continuously improve testing processes and methodologies

Qualification:

  • Bachelor’s degree in Computer Science or related field
  • 4+ years of experience in software testing
  • Experience with performance testing tools such as JMeter or similar tools
  • Experience with API testing tools such as Postman or similar tools
  • Experience with Agile development methodologies
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills

Send CV

Job description:

We are looking for a Data Analyst who will help us turning data into information, getting insights and developing business decisions based on the analysis results. Your responsibilities will include conducting full lifecycle analysis to include requirements, activities and design and also monitor performance and quality control plans to identify improvements. We expect you to possess analytical mindset with creative approach to tasks and the ability to find patterns and correlation when dealing with big volumes of information. You should also be able to work under a flexible schedule and report on your findings in a detailed and straightforward manner.

Responsibilities:

  • Create and maintain reports and queries using SQL.
  • Understand existing business processes and create and maintain data repositories, report, dashboard, and analytical solutions
  • Leverages data visualization and automation to create efficient dashboards and reports.
  • Designs, builds, and deploys visually appealing integrated dashboards and reports with interactive capabilities.
  • Works with multiple data sources, utilizing data visualization software (GA4, Power BI, Tableau, etc.)
  • Collaborates with internal departments and team members, assisting in the development of
  • interactive data visualization presentations as needed

Requirements: 

  • Knowledge of SQL, Business intelligence tools and platforms
  • Good understanding of mathematics and algebra principles
  • Familiar with data mining concept and techniques
  • Good understanding of database concepts
  • Strong problem-solving attitude, analytical skills and detail-oriented
  • Strong team and communication skills

Send CV

Summary:

We are looking for an enthusiastic DevOps Engineer to join our growing startup. In this position, you will be in charge of infrastructure projects and processes. In addition, you will work closely with Software Engineers to help them deploy and operate different systems.

Responsibilities:

Analyze current technology utilized within the company and develop steps and processes to improve them.
Establish milestones for necessary contributions from departments and develop processes to facilitate their collaboration
Assist other department engineers in creating practical solutions and demonstrating them to the team
Provide detailed specifications for proposed solutions
Work closely with engineers to maintain software needed for projects
Work alongside project management teams to successfully monitor progress and implementation of initiatives

Qualifications:

Good understanding of best practices regarding system security measures
Professional experience of working with Linux and sysadmin skills
Familiarity with container orchestration services, such as Docker and Kubernetes
Experience administering and deploying development CI/CD tools such as Git, Jira, GitLab, or Jenkins
Experience working in a scalable production environment
Familiarity with agile software development
Familiarity with bare metal, operations, and cloud environment
Experience with infrastructure scripting solutions

Send CV

محصول

Responsibilities:

  • Relentless effort in identifying the problem (knowing the “what”) and ability to connect it to on the planning side (knowing the “how”)
  • Take ownership for devising and executing data-driven and business objective-based product plans to create feature
  • Ability to inspire the rest of the team to collaborate on making the features available on time and with high quality
  • Create the roadmap for the product, and support the development team in the creation of feature
  • Help to maintain the roadmap and relevance for the internal monitoring, control, and business intelligence systems of the product
  • Define useful test-driven feature specifications that support both the product functionality, as well as the Operational and Technical considerations of the underlying services.
  • Be hands-on to improve the definition of the feature, perform proof-of-concept testing and/or provide data where necessary to support recommendations.
  • Collaborate with the development team to identify technologies that improve the customer experience as well as provide strength and transparency for our internal processes and development practices.
  • Work with external partners at a technical level to identify new functionality and/or efficiencies, and manage the delivery of those enhancement
  • Collaborate very closely with Engineering and Operations teams Provide clarity to other teams on the roadmap and our plans.
  • Collaborate with Engineering on their feedback on feature scoping and development capacity
  • Monitoring the release of the features and making sure the features are meeting the expected quality
  • Ensure new features can be managed and configured by the Operations team to support feature adoption and success with customers

Qualifications:

  • Experience writing detailed product and technical specifications
  • Capable of working with engineers about technical design tradeoffs including platforms, frameworks, scalability, and performance.
  • Experience with entire development cycle or projects, and doing so in a fast- paced workplace Resourceful, self-reliant, and does not monopolize the resources of the existing product team
  • Passionate about problem-solving and engaging the team to arrive at a solution
  • Understands the value of the features being added to the platform and understands how to measure the success of those features
  • Collaborate with stakeholders on product development and lead the conversation in product trade-offs among stakeholders
  • Be clear on task prioritization, logical sequences, and communicating those with internal stakeholders.
  • Create weekly/monthly product reports, compiling updates/data from all key source
  • Gain a deep understanding of Ecommerce Market.
  • Understand the business and how each Platform solution contributes to our success.

Send CV

Responsibilities:

  • Relentless effort in identifying the problem (knowing the “what”) and ability to connect it to on the planning side (knowing the “how”)
  • Take ownership for devising and executing data-driven and business objective-based product plans to create feature
  • Ability to inspire the rest of the team to collaborate on making the features available on time and with high quality
  • Create the roadmap for the product, and support the development team in the creation of feature
  • Help to maintain the roadmap and relevance for the internal monitoring, control, and business intelligence systems of the product
  • Define useful test-driven feature specifications that support both the product functionality, as well as the Operational and Technical considerations of the underlying services.
  • Be hands-on to improve the definition of the feature, perform proof-of-concept testing and/or provide data where necessary to support recommendations.
  • Collaborate with the development team to identify technologies that improve the customer experience as well as provide strength and transparency for our internal processes and development practices.
  • Work with external partners at a technical level to identify new functionality and/or efficiencies, and manage the delivery of those enhancement
  • Collaborate very closely with Engineering and Operations teams Provide clarity to other teams on the roadmap and our plans.
  • Collaborate with Engineering on their feedback on feature scoping and development capacity
  • Monitoring the release of the features and making sure the features are meeting the expected quality
  • Ensure new features can be managed and configured by the Operations team to support feature adoption and success with customers

Qualifications: 

  • Experience writing detailed product and technical specifications
  • Capable of working with engineers about technical design tradeoffs including platforms, frameworks, scalability, and performance.
  • Experience with entire development cycle or projects, and doing so in a fast- paced workplace Resourceful, self-reliant, and does not monopolize the resources of the existing product team
  • Passionate about problem-solving and engaging the team to arrive at a solution
  • Understands the value of the features being added to the platform and understands how to measure the success of those features
  • Collaborate with stakeholders on product development and lead the conversation in product trade-offs among stakeholders
  • Be clear on task prioritization, logical sequences, and communicating those with internal stakeholders.
  • Create weekly/monthly product reports, compiling updates/data from all key source
  • Gain a deep understanding of Ecommerce Market.
  • Understand the business and how each Platform solution contributes to our success.

Send CV

مالی

شرح شغلی:

ما در پادرو به دنبال یک مدیر مالی با تجربه و با انگیزه هستیم که منابع مالی شرکت را مدیریت کند و مسئولیت پیشبرد بودجه را به عهده داشته باشد. همچنین با ارائه بینش و مشاوره مالی به تیم مدیریت اجرایی، به آن‌ها کمک کند تا بهترین تصمیمات تجاری را برای شرکت بگیرند.

مسئولیت‌ها:

  • ارائه گزارش‌های مالی و تفسیر اطلاعات مالی برای تیم مدیریت و در عین حال توصیه‌هایی برای اقدامات بعدی.
  • تجزیه‌وتحلیل هزینه‌ها، مشارکت‌های متغیر، نتایج فروش و عملکرد واقعی شرکت در مقایسه با برنامه‌های تجاری.
  • توسعه روندها و پیش‌بینی‌ها را برای امور مالی شرکت.
  • مدیریت تهیه بودجه شرکت از طریق پیش‌بینی، طرح‌ریزی و ارائه برنامه بودجه شرکت براساس برنامه‌ها و درخواست‌های اعلام شده از سایر واحدها.
  • برنامه‌ریزی جهت تامین منابع مالی مورد نیاز واحدها و اعمال مدیریت بر آن‌ها.
  • حفظ سلامت مالی سازمان.
  • انجام بررسی و ارزیابی فرصت‌های ممکن جهت کاهش هزینه.
  • مشارکت در برنامه‌ریزی و ارائه پیشنهادها و سیاست‌های مالی و نظارت بر حسن اجرای آن‌ها.
  • تهیه و تنظیم خط مشی‌ها، دستورالعمل‌ها روش‌ها و رویه های مالی.
  • نظارت بر عملیات بخش مالی، تعیین اهداف و طراحی چارچوبی برای تحقق آن‌ها.
  • ارتباط با حسابرسان برای اطمینان از نظارت مناسب بر امور مالی شرکت.
  • مشاوره در مورد فعالیت‌های سرمایه‌گذاری و ارائه استراتژی‌هایی قابل اتخاذ.
  • کنترل، هدایت و رهبری تیم مالی.

نیازمندی ها:

  • داشتن مدرک کارشناسی یا کارشناسی ارشد در رشته‌های حسابداری یا امور مالی
  • داشتن حداقل ده سال سابقۀ کاری در حوزه مدیریت مالی
  • مسلط به مایکروسافت آفیس به ویژه اکسل و نرم‌افزارهای مدیریت مالی
  • مهارت اصول مالی و حسابداری
  • دانش عمیق قوانین مالی شرکت‌ها و شیوه‌های مدیریت ریسک
  • مسلط به قوانین تجارت، بیمه حقوق و دستمزد
  • توانایی تحلیل و تفسیر آمارهای مالی
  • تسلط کامل به روش‌های تحلیل و پیش بینی داده‌ها

شایستگی‌ها:

  • مهارت ارتباطی
  • مهارت رهبری
  • قدرت حل مسئله
  • توجه به جزئیات
  • قدرت تصمیم‌گیری
  • مهارت‌های تحلیلی و تفکر نقادانه
  • داشتن تجربه کاری در شرکت‌های استارتاپی

Send CV

Responsibilities:

  • Recording daily entries by compiling and analyzing account information
  • Maintaining and balancing customer accounts and resolving discrepancies
  • Preparing TAX reports & value-added tax seasonal reports
  • Avoids legal challenges by complying with legal requirements
  • Controlling Trial Balance and Reporting

Requirements:

  • At least Bachelor or master student in Accounting or Finance
  • Knowledge of TAX, SSO, VAT
  • Effective problem-solving skills
  • Good in time management
  • Acceptable Excel and Microsoft office skills
  • At least 4 years of experience
  • Creative & clever & Hardworking

Send CV

بیزنس

Job Summary:

We are looking for an experienced and motivated Business Manager to join our team in order to drive business growth within a company. He or she attracts new clients by planning, executing, and optimizing scalable initiatives including integrated marketing campaigns, digital activations, field events and content. The suitable candidate has a track record of building and managing marketing campaigns with the support of marketing team across channels, being lazer focused on driving impactful commercial outcomes. He or she enjoys and thrives working cross functionally, managing multiple stakeholders towards a common goal.

Responsibilities:

  • Provide high-level business strategy and executing business plans.
  • Be the primary entity for driving KPI of business unit
  • Proposing potential business deals by discovering and exploring opportunities with existing partners and potential partners and ability to understand the competitive strengths of each partner
  • Identify emerging markets to find new sales opportunities.
  • Be key component for coordinating all the functions of business and making sure the business is meeting the target.
  • Direct and coordinate all sales activities to reach commercial target
  • Working with marketing team to identify opportunities for campaigns, co-marketing, case studies and events that increase merchant pipeline.
  • Understanding the multiple clients’ types and influencing our product direction to best serve partners and clients
  • Communicating with different teams to proceed the defined projects within the business unit
  • Speaking and attending events to promote Podro shop to prospective partners and merchants
  • Managing a pipeline of partner sales opportunities by leading the sales team
  • Design process for training and onboarding new clients and partners

Requirements: 

  • At least four years experience in Business owner, Business manager or related positions
  • Experience managing different stakeholders
  • Ability to lead and execute projects that involve alignment and collaboration with disciplines to reach business targets
  • Strong leadership skills
  • Strong Business and Marketing knowledge
  • Excellent communication and negotiation skills.
  • Excellent presentation skills

Send CV

مارکتینگ

Job description:

We are looking forward to a ground–breaking leader with strategic, creative, and financial understanding as well as a strong business intellect to take our organization to the next level. If you are an experienced marketer who is able to lead and drive marketing and branding efforts to increase Podro’s aggressive awareness and growth targets, and if you have a passion for driving meaningful social change, then Podro is the right place for you.

As Chief Marketing Officer, you will take part in determining the strategic direction of the company. Working directly with the CEO, you will focus on planning, developing, and executing our strategic vision and marketing initiatives.

The ideal candidate should be to:

  • Leverage their strategic networking skills in order to reach key organizational objectives, determine future priorities, and anticipate potential challenges.
  • Collaborate with all departments within the organization, vertically and laterally ensuring all priorities are properly aligned.
  • Generate revenue through successful marketing initiatives and ultimately helping Podro liberate digital design.

Responsibilities:

  • Design, implement, and track end-to-end acquisition, engagement, retention, and brand marketing initiatives across both sides of social commerce and Logistics.
  • Plan and optimize budget and resources across all channels-offline and online CRM, SEO, SEM, and social media.
  • Launch innovative, fully integrated marketing initiatives across digital, social, and offline.
  • Directly work with the CEO on all facts of our marketing strategy and plan or execute seamlessly in sync with the product, operations, and finance teams.
  • Collaborate with product, UX, and engineering teams to ensure the product provides maximum value to audience segments.
  • Facilitate quarterly marketing planning with key business units and annual strategic planning organization-wide.
  • Clearly and effectively manage deliverables, monitor team progress, and set and manage expectations with team and stakeholders.
  • Work closely with all members of the leadership team to develop strategy and voice of our brand and messaging to the marketplace, as well as internally.
  • Responsible for establishing a world-class marketing team and product marketers to correctly position the product and grow it in an strategic data-driven fashion.

Requirements:

  • Bachelor’s or Master’s degree in Marketing would be a plus.
  • 10 years of well-rounded marketing/business development; 3 to 5 years of leadership experience with the ability to motivate and provide professional development to the team.
  • Proven experience in digital marketing.
  • Experience developing high-level Marketing and brand strategy in line with the organization’s strategic vision.

Competencies:

  • Be open and receptive: at ease and relaxed, easy to talk to and listen attentively, has a positive sense of humor, deals calmly with stress, and gives people a chance to catch up.
  • Thought leader: reputation and track record as an innovative, creative, practical, and resourceful marketer who has meaningfully contributed to the global building of brands and businesses.
  • Business and financial acumen: possessing the technical and business knowledge needed to make the best decisions for the organization; assessing the financial implications of decisions and actions; understanding how strategies and tactics work in the marketplace; and balancing data analysis with judgment and business sense.
  • Decision making: generating and evaluating alternatives before making a decision or taking action; considering the risks associated with an option and selecting the option that has the best balance of risk and reward; encouraging input from others when it is appropriate; standing by decisions without reconsidering unless information or circumstances make it necessary to do so; evaluating the effectiveness of decisions after they are made.

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عملیات

شرح موقعیت شغلی:

 ما در پادرو به دنبال یک کارشناس واحد عملیات هستیم که ما را در نظم بخشیدن به سیستم عملیاتی ناوگان پادرو و ارتباط با نیروهای ناوگان موتوری پادرو یاری کند.

ما همواره در مسیر رشد و توسعه هستیم و با توجه به اهداف بیزینس از دیگر مسئولیت‌های شما میتوان به کمک به توسعه ناوگان پادرو اشاره کرد. همچنین مدیریت سفارش‌های روزانه و بهبود مستمر فرآیندهای ناوگان پادرو از دیگر اهداف این بخش میباشد.

اگر انعطاف پذیر هستید و توانایی مدیریت بحران، اجرای فرآیندها و حل چالش را دوست دارید جای شما در پادرو به عنوان کارشناس واحد عملیات خالیست.

وظایف و مسئولیت های اصلی:

  • مشارکت در طراحی فرآیندها برای مدیریت ناوگان پادرو
  • اجرای فرایندها، سیاست ها، رویه ها و اهداف تیم
  • نظارت بر کارایی ناوگان پادرو
  • ارتباط موثر با اعضا برای بهبود معیارها و عملکرد تیم
  • کمک به توسعه تیم ناوگان پادرو
  • مدیریت سفارش‌های روزانه با استفاده از ناوگان پادرو
  • پیگیری سفارش های ارسال شده

 مهارت های مورد نیاز:

    • تجربه قبلی به عنوان کارشناس عملیات یا نقشی مشابه
    • تجربه کار در بیزینس‌های حوزه حمل و نقل
    • تجربه عملی اجرای فرآیندهای عملیاتی
    • آگاهی از اصول و سیاست های عملیاتی
    • توانایی برقراری ارتباط موثر
    • مسئولیت پذیری بالا
    • قدرت تصمیم‌گیری بالا
    • توانایی حل چالش

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Job description:

At Padro, we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in Customer success, human resources, finance, and Logistics, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team.

Objectives of this role:

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Formulate strategic and operational objectives
  • Manage budgets and forecasts
  • Perform quality controls and monitor production KPIs
  • Find ways to increase quality of customer service
  • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
  • Develop, implement, and maintain quality assurance protocols
  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
  • Ensure that operational activities remain on time and within budget

Responsibilities:

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Work closely with IT and commercial departments to ensure that activities remain compliant
  • Conduct budget reviews and report cost plans to upper management

Required skills and qualifications:

  • Three or more years of proven success in an operations management role
  • Strong skills in budget development and oversight
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Proficiency in conflict management and business negotiation processes
  • Knowledge of business productivity software and an aptitude for learning new applications
  • Leadership ability
  • Proficiency in Microsoft Office software and customer service
  • Mastering the concept of CRM and CRM software
  • Ability to analyze, design, implement, review and optimize call center indicators
  • Ability to analyze, design, implement, review and optimize call center, Logistics processes
  • Management of critical situations

Preferred skills and qualifications:

  • Bachelor’s degree (or equivalent) in operations management, business administration, or related field
  • Strong IT skills, including database development
  • Ability to communicate in more than one language

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امور مشتریان

شرح موقعیت شغلی

  •  ارتباط با مشتری و پاسخ گویی به تماس‌های ورودی و خروجی و مدیریت آنها
  •  پاسخ گویی به سوالات مشتریان از طریق تلفن، ایمیل، چت آنلاین و..
  •  شناسایی نیاز مشتری، ارایه راه حل برای این نیازها و رسیدگی به شکایت و مشکلات مشتریان
  •  پیگیری سفارشات هر مشتری در صورت نیاز با شرکت‌های پستی
  •  دقیق بودن در جمع آوری داده‌ها از مشتریان و شرکت‌های پستی و تجزیه و تحلیل آن‌ها

مهارت‌های مورد نیاز:

  •   روابط عمومی بالا و فن بیان مناسب
  •   توانایی حل مساله
  •   داشتن روحیه کار تیمی
  •  منظم، دقیق و جزئی نگر
  •  توانایی مدیریت استرس
  •  مسلط به نرم افزارهای office
  • آشنایی با CRM مزیت محسوب میشود

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روابط عمومی

شرح موقعیت شغلی:

ما به دنبال یک کارشناس با استعداد روابط عمومی (PR) هستیم تا در شکلدهی و محافظت از برند پادرو به روشهایی که کسب و کار و ارزشهای ما را ترویج میکند، کمک کند. شما مسئول حفظ روابط رسانه ای و همکاری با تیم بازاریابی در فعالیت های تبلیغاتی خواهید بود. افرادی که مهار تهای کپی رایتینگ و مهارت ارائه را دارند در الوویت
هستند.

مسئولیت ها :

  • تدوین برنامه های روابط عمومی
  • تقویت برند از طریق کانالهای آنلاین و آفلاین
  • مدیریت روابط و درخواستهای رسانهای
  • نگارش بیانیه های مطبوعاتی، سخنرانیها و دیگر کپی های روابط عمومی
  • برنامه ریزی و اجرای رویدادها، نمایشگاهها، کنفرانس ها و غیره
  • ارائه راه حل در زمان بحران روابط عمومی
  • تسهیل و حل و فصل اختلافات با فروشندگان عمومی یا خارجی
  • رهبری طرح های نظرسنجی و تجزیه و تحلیل افکار عمومی
  • اندازه گیری اثرات برنامه روابط عمومی با استفاده از گزارش دهی منظم

نیازمندیها و مهارتها :

  • حداقل دو سال تجربه کاری
  • تجربه مدیریت پروژه و کمپین های اجرایی روابط عمومی
  • تجربه کپی رایتینگ و ویرایش
  • تجربه کار با نرم افزارهای آفیس و ویرایش عکس و ویدئو
  • آشنایی با شبکه های اجتماعی مانند توییتر، اینستاگرام و…
  • مهار تهای ارتباطی نوشتاری و گفتاری قوی
  • فعال و خلاق
  • مهار تهای سخنرانی عمومی و ارائه
  • سطح زبان خوب
  • تحصیلات لیسانس یا بالاتر در رشتههای روابط عمومی، ارتباطات، روزنامه نگاری و یا زمینه های مشابه

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